FAQ & Site Info
FAQ
Normally it will take 4 - 6 wks. Sometimes within 3 wks. Depends on how busy the factory is with printing items.
Yes - we do. However, you MUST contact us by day 14 of when you receive your item - counting business days & weekend days. Item is shipped to you free of charge - therefore, the buyer pays for all returned items. Item or items should be in new condition - in original packaging for a full refund to be approved. Once returned item or items are received in new condition, you will be refunded within 10 - 15 days.
Please contact us at: extrapep@gmail.com
We will respond within 24 hrs.
Yes. you may cancel your order.
Cancellation must be made within 1 hr. of placing order to avoid the production process of item ordered. Once item hits the production process - order may not be cancelled.
Contact us at: extrapep@gmail.com